When my roof was badly damaged after the hail storm I dreaded the thought of having to locate a reputable and reasonable roofing company. Signs were going up in every yard in my neighborhood, and for blocks in every direction from many different roofers. I watched closely the work, and the workers, and the work environment of each company. I decided to get estimates from several of the companies, based on how the finished roof looked, how long it took to do the work, the organizational abilities of the crew, their attention to clean-up, and the level of noise or commotion they caused in the surrounding area.
With no hesitation after the estimates, I chose to use The Infinity Group, L.L.C. It was an excellent decision. Kevin Schnell worked with me and with my insurance company from start to finish. He was professional and personable, answered all my questions, and on-site often throughout the day. Kevin was totally accessible by phone before, during and after the job if I had any questions. He was especially helpful and patient when I took some time to decide on the color of the roof.
The crew that came to put on the roof was polite, quiet, neat, and professional. They worked steadily from the time they arrived until time to leave It took only a day and a half to finish the work, and it rained during the first afternoon. They picked up every bit of debris each day. They used the magnetic roller several times to pick up nails in my driveway, around the perimeter of the house, and in my neighbor’s driveway. When I told them I had new tires on my car, they re-rolled the driveway twice more. They spray painted all the vents to blend in with the color of the roof and added two turbines to help take the hot air out of the attic.
The roof is beautiful. I have had at least a half a dozen people stop by to inquire about the roofing company and comment on how great the roof looks.
Kevin and the employees of The Infinity Group made the entire experience pleasant and anxiety-free. I thank them for the excellent service and highly recommend The Infinity Group, L.L.C. for any roofing work.
This is just a note to say how pleased Jackie and I are with the wonderful experience we had with The Infinity Group in replacing our roof this past spring. The damage from the April hailstorm was severe. We were impressed with your close attention to all of our needs.
We would be pleased to endorse your work to anyone. You did what you said you were going to do and you did it in a timely, efficient, and competent manner. What’s more, you remained in constant contact with us throughout the process to insure our satisfaction with the job and its progress.
Louis W. McHardy, Sr.
Dallas Cowboys Merchandising
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Dallas Cowboys Director of Operations
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We had Infinity Group Roofing replace our roof after the hail storm and they were fantastic. They did a thorough inspection, gave us detailed information about everything that they were going to do and all of the materials that they would use, and followed through in a very timely manner. They worked with our insurance company and made the whole process extremely simple for us, which we really appreciated. There was always a supervisor on-sight while work was being done, and any mess was cleaned up at the end of each day (even when I told them they didn’t need to!). Kevin was always available and extremely helpful throughout the entire process, and more importantly to me after the job was complete. I know that I could call today and he would be out tomorrow, which was extremely important to me in choosing a company. I can’t recommend Infinity Group Roofing highly enough. They were outstanding and we will certainly use them again if we need anything in the future.
Damon S. Talley, D.M.A
Assistant Director, Longhorn Band
Sarah and Ernest Butler School of Music
The University of Texas at Austin
We were extremely pleased with the work you did for us in June 2009 to repair our home, following the tremendous hail storm of March 25, 2009.
After having visited with several roofing contractors we chose your company because of the manner in which you represented your company. There were no hard pressure sales tactics used by you or your associates. You reviewed the adjustor’s report from the insurance company and found several areas which they had overlooked. You suggested that we request are-inspection. You were here when another inspector came to do the re-inspection, and, many of the items which the previous inspector had overlooked were added by the new inspector to the adjustor’s report.
Your company installed a new roof, replaced rain gutters and window screens, and installed a roof vent. We were well satisfied and will gladly recommend you to anyone needing roofing replacement. Thanks for a job well done.
Tony & Maly Hatheway